A companion to the AI Meditations trilogy, first published on X. The extinction headlines are the flash; the likelier endings are control concentrated in the name of safety, and the slowpocalypse, the extinction with no event.
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Part 3 of a three-part series. Asimov’s rulebook, Herbert’s warning, and six decades of art that was never really about the machines, but on what becomes of us once the thinking is turned over, and the humantic loop that closes the series.
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Part 2 of a three-part series. A papal encyclical, a 1982 song about the future that never arrived, and an Anthropic co-founder telling the Pope that his own industry cannot reliably self-correct, on who is standing at the headwaters of the technology reshaping us.
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Part 1 of a three-part series. An obscure Pavement B-side, a fake London restaurant, and Kahneman’s System 2, on how the tools we built to organize culture quietly started authoring it, and what that’s doing to the way we think.
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“…In healthcare, we've seen a massive push towards improving the patient experience, which is unequivocally the right focus. However, equally critical to transformational change are our clinical team members, and there are distressing signals they are often forgotten from these efforts.”
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“…What do smart brands like Disney, Clear, The Standard Hotels, and Docent Health have in common? They all know that language matters, and they focus on the tiniest nuances of how they communicate and engage with their customers…because it can make all the difference!”
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“…In an era of digitization, the right analog experience – a book, a letter, a watch, or an LP – can be more meaningful to a consumer's soul than the virtues of simplicity, speed, or ubiquity.”
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“…The unlikely story of how a struggling pizza brand re-focused on innovating the customer experience and radically reinvented itself.”
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“…After nearly two decades of technology leaders refocusing on software-driven approaches, a subtle change in the world of audio speakers has inverted this thinking. How innovations in the smart speaker landscape have created a hardware paradox, where for the first time in seemingly ages, the physical device is proving more important than the software that drives it.”
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“…Consumers may have questions on product quality and value, but if you’ve read this far, the rightquestion to ask is, how does a custom shirt offering allow Uniqlo to fortify it’s physical network of 1,600 stores while its peers are being decimated?”
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